Holyoke Health Center Temporarily Closes All Locations Due to Security Concerns

HOLYOKE, Mass. (11/11/2026, 8:30 a.m.): Holyoke Health Center has temporarily closed all of its locations due to a safety and security concern identified on the afternoon of 11/9/2026. Law enforcement was notified immediately and is actively investigating. The closures are a precautionary measure to protect the safety of patients, visitors, and staff.

All patients, visitors, and staff are safe, and no harm has occurred. Holyoke Health Center is working closely with the Holyoke Police Department to resolve the situation. To support that work, we are unable to share further details about the security concern at this time.

What Patients Should Know

Appointments: All in-person appointments scheduled for 11/11/2026 are canceled; telehealth visits are being offered to eligible patients. Our staff will contact affected patients directly to reschedule. Patients do not need to call to cancel.
Alternate care: Patients who need medical care today may schedule a telehealth visit by calling (413) 420-2200.
Prescriptions and refills: Patients who use Holyoke and Chicopee Health Center pharmacy and need a medication refill may call (413) 420-2200. For patients who use other pharmacies, please call your pharmacy.
After-hours needs: For urgent questions after hours, call (413) 420-2200.
Emergencies: Anyone experiencing a medical emergency should call 911 or go to the nearest emergency department.

The safety of our patients and staff is our top priority. We understand these closures are disruptive, and we appreciate the community’s patience. We will keep the community informed and will post operational updates on our website at https://hhcinc.org and on our social media channels at @HolyokeHealthCenter on Facebook and @HolyokeHealth on Instagram.